FAQ
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How trustworthy is the deliver process?
100%. We may not use a major courier partner yet, but we take delivery seriously. Every order is packaged with care and shipped out quickly. You'll get tracking updates as soon as your item is on the move, and our support team is always here if you need anything. No delays, no stress — just solid service you can rely on.
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How do I know my item is real?
All our products are 100% authentic and go through a quality check before being packed. We're a legit UK brand and only sell original, unused items — no fakes, no funny business.
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What makes your brand different?
We’re built for Gen Z, by Gen Z. No big corporation vibes — just a passionate crew curating fire pieces, keeping it affordable, authentic, and transparent.
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Can I change or cancel my order after placing it?
If it hasn’t been packed yet, yes! Drop us a message ASAP and we’ll do our best to sort it before it gets delivered.
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Do you ship outside the UK?
At the moment, we’re focused on UK orders only to keep things smooth and reliable. International shipping might be on the cards soon though — follow us on socials to stay updated.
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Do you have a physical store?
Not yet — we’re fully online for now, but we’re working on cool pop-up ideas and maybe even a studio space in the future. Stay tuned 👀